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SOL Warning: Johnson v. Metro Transit - 14 days remaining
2 minutes ago
🔔
Rescue Alert: Robert Taylor call scored 4.1 but mentions ongoing chiropractic care
32 minutes ago
Maria Santos signed retainer via SMS. Speed to contact: 2m 14s
1 hour ago
📊
Weekly Report: Your firm signed 34 cases this month (+8 vs last month)
3 hours ago
🤖
AI Insight: Vendor X fallout rate reached 62%. Review recommended.
5 hours ago
Active Cases
247
+12 this month
Signed This Month
34
+8 vs last month
Avg Speed to Contact
4m 12s
-1m 30s improvement
Marketing ROI
58:1
+6 vs last quarter
Case Pipeline
Top Channels by ROI
Recent Activity
Maria Santos signed retainer via SMS. Source: Google Ads. AI Score: 92.
4 minutes ago
Sarah Chen completed call with James Wilson. AI flagged: high-value slip and fall, commercial property.
18 minutes ago
Rescue Alert: Robert Taylor call scored 4.1 but mentions ongoing chiropractic treatment. Potential missed value.
32 minutes ago
Thomas White case moved to Demand phase. Estimated value: $225,000. Source: LSA.
1 hour ago
SOL Warning: Johnson v. Metro Transit approaching statute of limitations in 14 days. Assigned to Marcus Rivera.
2 hours ago
AI Insight: Vendor X fallout rate increased to 62% this month. Recommend reallocating $15K to Vendor Y.
3 hours ago
Intake & Leads
Manage incoming leads from new through signed.
NameStatusSeverityTypeAI ScoreSourceAssignedEst. ValueCreated
Maria Santos
(512) 555-0142
Signed★★★★☆ Majorauto accident92Google AdsSarah Chen$185,0002 days ago
James Wilson
(214) 555-0198
New★★★☆☆ Moderateslip and fall87LSAUnassigned$120,0001 day ago
Robert Taylor
(713) 555-0267
Chase 2★★★★★ Criticalauto accident78Vendor YMarcus Rivera$340,0003 days ago
Jennifer Brown
(305) 555-0331
Signed★★★☆☆ Moderateworkplace injury95ReferralSarah Chen$275,0005 days ago
David Kim
(469) 555-0412
Under Review★★☆☆☆ Minorauto accident64Meta AdsAmy Johnson$145,0004 days ago
Patricia Moore
(817) 555-0583
Assigned★★★☆☆ Moderatepremises liability81TVMarcus Rivera$95,0006 days ago
Lisa Anderson
(512) 555-0721
New★☆☆☆☆ Minimaldog bite45Vendor XUnassigned$35,0001 day ago
Amanda Garcia
(210) 555-0894
Pending Signup★★★★☆ Majormedical malpractice91ReferralMarcus Rivera$520,0002 days ago
8 leads
Calls Today
47
+11 vs avg
Avg Duration
8m 34s
Healthy range
AI Score Avg
7.8
+0.4 this week
Rescue Alerts
3
Requires review
Recent Calls
CallerDurationAgentAI ScoreKey SignalsStatus
Maria Santos12:34Sarah Chen9.2Rear-end collision, ER visit, 3 weeks missed workSigned
James Wilson8:12Amy Johnson7.4Slip and fall, commercial property, ongoing treatmentFollow-up
Robert Taylor3:45Marcus Rivera4.1Minor fender bender, mentions chiropractic care
Rescue Alert
Jennifer Brown15:22Sarah Chen9.5Workplace injury, surgery required, employer negligenceSigned
David Kim6:48Amy Johnson6.3T-bone at intersection, neck pain, seeing doctorContacted
Unknown Caller2:12Marcus Rivera3.8Caller disconnected, mentioned "accident last week"
Rescue Alert
Call Transcript: Maria Santos (12:34)
AI Score: 9.2
Agent (Sarah Chen): "Thank you for calling. Can you tell me a little about what happened?"
Caller: "I was rear-ended on the highway about two weeks ago. The other driver was texting. I went to the ER that night and they found a herniated disc."
Agent: "I'm sorry to hear that. Are you currently receiving treatment?"
Caller: "Yes, I'm seeing a chiropractor three times a week and I've missed three weeks of work. My employer is getting impatient."
Rear-end collision ER visit Herniated disc Missed work (3 weeks) Ongoing treatment Clear liability
Agent Performance
SC
Sarah Chen
Senior Intake Specialist
156
Calls
8.9
AI Score
31%
Convert
11:24
Avg Time
MR
Marcus Rivera
Intake Specialist
142
Calls
7.6
AI Score
24%
Convert
9:15
Avg Time
AJ
Amy Johnson
Intake Specialist
128
Calls
6.8
AI Score
19%
Convert
7:48
Avg Time
Case #ClientPhaseTypeSOL DateAttorneyValue
CP-2026-0042
James Wilson
High PriorityPre-Lit
Intakeslip and fallJun 15, 2027Unassigned$120,000
CP-2026-0041Lisa AndersonIntakedog biteApr 20, 2028Unassigned$35,000
CP-2026-0038Patricia MooreEvaluationpremises liabilityDec 1, 2027J. Martinez$95,000
CP-2026-0035
Angela Brooks
SurgeryTT
Investigationauto accidentOct 8, 2027R. Thompson$280,000
CP-2026-0033Sarah MitchellTreatmentauto accidentMar 15, 2028K. Patel$175,000
CP-2026-0030Kevin O'BrienTreatmentmedical malpracticeMay 28, 2026 (48d)R. Thompson$420,000
CP-2026-0028
Thomas White
High Priority
Demand Sentauto accidentSep 22, 2027J. Martinez$225,000
CP-2026-0025Frank NguyenLitigationauto accidentNov 3, 2027R. Thompson$850,000
CP-2026-0022Michelle TorresLitigationmedical malpracticeAug 14, 2027K. Patel$1,200,000
CP-2026-0018
Maria Santos
Settled
Settlementauto accidentResolvedJ. Martinez$185,000
10 cases
Total Attributed Revenue
$12.4M
Last 12 months
Marketing Spend
$214K
This month
Avg Cost Per Sign
$2,847
-$340 vs last month
Blended ROI
58:1
+6 vs last quarter
AI Recommendation

Vendor X has a 60% case fallout rate and average settlements of $45K. Vendor Y converts 3x better with settlements 3.6x higher. Reallocate $20K/month from Vendor X to Vendor Y for an estimated $1.2M additional settlement revenue annually.

Source-to-Settlement Attribution
ChannelLeadsSignedAvg SettlementCost/SignROI
Google Ads14518$185,000$3,20057:1
LSAs6714$210,000$2,100100:1
Meta Ads896$92,000$4,80019:1
Vendor X20012$45,000$5,0009:1
Vendor Y15022$165,000$2,70061:1
TV (Ch. 7)348$275,000$6,25044:1
Referrals2319$320,000$500640:1
Vendor Scorecards
Vendor Y
A
Contact Rate78%
Sign Rate14.7%
Avg Settlement$165,000
Fallout Rate18%
Vendor Z
B
Contact Rate62%
Sign Rate9.2%
Avg Settlement$110,000
Fallout Rate34%
Vendor X
C
Contact Rate41%
Sign Rate6.0%
Avg Settlement$45,000
Fallout Rate60%
Monthly Spend vs. Signed Cases
Total Attributed Revenue
$12.4M
+18% YoY
Avg Case Value
$185K
+$12K vs last year
Cost Per Sign
$2,847
-12% this quarter
Avg Case Duration
11.2mo
-0.8mo improvement
Monthly Revenue (Attributed)
Pipeline Value by Phase
Attorney Performance
AttorneyActive CasesCases Settled (YTD)Avg SettlementTotal RevenueWin Rate
J. Martinez4228$195,000$5,460,00094%
K. Patel3822$225,000$4,950,00091%
R. Thompson3518$310,000$5,580,00089%
L. Washington2815$145,000$2,175,00082%
Critical (Under 30 Days)
2
Requires immediate action
Warning (30-90 Days)
3
Plan demand letters
On Track (90+ Days)
38
No action needed
Total Tracked
43
Across 4 states
Critical - Immediate Action Required
14d
Johnson v. Metro Transit
MVA, Bus Accident - Filed: 2024-04-20
TX - 2yr SOL File Now
22d
Martinez v. Greenway Apts
Slip & Fall, Premises Liability - Filed: 2024-05-02
TX - 2yr SOL File Now
Warning - Plan Filing
48d
Kevin O'Brien v. Memorial Hospital
Med Mal, Surgical Error - Filed: 2023-11-28
NY - 2.5yr SOL Review
67d
Williams v. FreshMart Inc
Slip & Fall, Grocery Store - Filed: 2024-07-10
FL - 2yr SOL Review
82d
Chen v. Rideshare Corp
MVA, Rideshare Accident - Filed: 2024-08-15
CA - 2yr SOL Review
On Track
184d
Thomas White v. Henderson Trucking
MVA, Highway - Filed: 2024-11-05
TX - 2yr SOL On Track
312d
Angela Brooks v. State Farm
MVA, Multi-vehicle - Filed: 2025-03-10
CA - 2yr SOL On Track
CP-2026-0018 Settlement

Maria Santos

✉ maria.santos@email.com 📞 (512) 555-0142 auto accident TX
Lead Intelligence
⚡ AI Score
92/100
🛡 Severity
4/5
🕑 Speed to Contact
47s
📈 Source
Google Ads
AI Signals
Clear liability Documented injuries Treatment started Insurance active Police report
Injury Description

L4-L5 herniated disc and cervical strain from rear-end collision. Client reports persistent back pain, neck stiffness, and headaches.

AI Summary

Strong liability case. Other driver confirmed texting while driving. Police report supports client's account. Significant documented injuries with clear causal link. Treatment ongoing. Recommend aggressive demand strategy.

Case Intake Review
Incident Details
Incident DescriptionRear-end collision on I-35
Client ComplaintsBack pain, neck stiffness, headaches
At FaultNo
Liability Assessment
LiabilityGood
Police Report FiledYes
Police Report #TX-2025-84721
Witnesses PresentYes
Photos of SceneYes
Photos of InjuriesYes
Insurance & Coverage
PIP CoverageNo
Tort StatusFull
Own InsuranceYes
Insurance CompanyGEICO
Health InsuranceYes
Health Insurance Co.Blue Cross
Treatment Status
Injured in AccidentYes
Went to ERYes
ER HospitalMemorial Hospital
Ambulance TransportNo
Currently TreatingNo
Prior InjuriesNo
Evaluation & Strategy
Early Case EvaluationStrong liability, clear damages, good documentation
⚠ Red Flags

Client mentioned pre-existing back condition from 2019 (resolved). Opposing counsel may argue aggravation vs new injury.

Strategy NotesPursue aggressive demand. Obtain treating physician IME report to distinguish new vs pre-existing.
Employment
Missed WorkYes
EmployerTech Solutions Inc.
OccupationSoftware Developer
Motor Vehicle Accident Questions
Vehicle Make
Vehicle Model
Vehicle Year
Number of Vehicles
Seatbelt Used
Yes No Unknown
Airbag Deployed
Yes No Unknown
Vehicle Towed
Yes No Unknown
Road Conditions
Weather
Defendant Insurance
Vehicle Damage Description
Defendant Vehicle Info
Apr 2, 2026
Settlement Finalized
$185,000 settlement approved. Funds disbursement in progress.
Mar 18, 2026
Demand Letter Sent
Demand package sent to State Farm. Requested $225,000.
Feb 12, 2026
Treatment Complete
Client discharged from chiropractic care. Total treatment: 14 weeks.
Dec 8, 2025
Medical Records Received
ER records + MRI results from Memorial Hospital received and indexed by AI.
Nov 5, 2025
Investigation Started
Police report obtained. Witness statements collected. Liability: clear (other driver texting).
Oct 15, 2025
Retainer Signed via SMS
Client signed retainer 2m 14s after first contact. Source: Google Ads.
Oct 15, 2025
Lead Created
Inbound call from Google Ads campaign "PI - Highway MVA." AI score: 92.
AI Medical Summary

Patient sustained L4-L5 herniated disc and cervical strain from rear-end collision. ER visit same day, MRI confirmed disc herniation. 14 weeks chiropractic treatment (3x/week). 3 weeks missed work documented. Prognosis: full recovery expected with continued home exercises. Total medical costs: $34,200.

Memorial Hospital - ER Visit
AI Indexed
Date: Oct 15, 2025 | Diagnosis: Cervical strain, lumbar disc displacement | Treatment: IV pain management, imaging ordered | Follow-up: Orthopedic referral
Advanced Imaging Center - MRI
AI Indexed
Date: Oct 22, 2025 | Findings: L4-L5 posterior disc herniation, mild neural foraminal narrowing | Recommendation: Conservative treatment, reassess in 8 weeks
CitySpine Chiropractic - Treatment Records
AI Indexed
Dates: Oct 28, 2025 - Feb 10, 2026 | 42 visits, 3x/week | Treatment: Spinal decompression, manual adjustments, therapeutic exercises | Outcome: Significant improvement, discharged
Employer Documentation
Manual Upload
Missed work: Oct 16 - Nov 5, 2025 (15 business days) | Avg daily wage: $320 | Total lost wages: $4,800
8 documents
📄
Signed Retainer
Completed - Oct 15
📄
Demand Letter
Sent - Mar 18
📄
Police Report
Received - Nov 8
📄
Medical Records Release
Signed - Oct 16
🤖
AI Demand Summary
Auto-generated
📄
Settlement Agreement
Completed - Apr 2
📄
Insurance Correspondence
3 letters
📸
Accident Photos
12 images
Total Liens
$38,400
Negotiated To
$24,100
Savings
$14,300
Net to Client
$98,400
LienholderTypeOriginalNegotiatedStatusProgress
Memorial HospitalMedical$18,200$11,400Resolved
37% off
CitySpine ChiropracticMedical$14,800$9,200Resolved
38% off
Advanced Imaging CenterMedical$3,400$2,100Resolved
38% off
Blue Cross (Subrogation)Insurance$2,000$1,400Negotiating
30% off
SMS: Settlement documents sent to Maria Santos for review and signature.
Apr 1, 2026 - 2:30 PM
Email: Demand package sent to State Farm adjuster (Ref: CLM-2025-84721).
Mar 18, 2026 - 10:15 AM
Call: 8-minute call with State Farm adjuster. Discussed demand and medical documentation.
Mar 25, 2026 - 3:45 PM
SMS: Treatment completion reminder sent to client. Confirmed final chiropractic visit.
Feb 10, 2026 - 9:00 AM
Call: Initial intake call with Maria Santos. Duration: 12:34. AI Score: 9.2.
Oct 15, 2025 - 11:22 AM
SMS: Retainer agreement sent and signed via SMS e-sign. Time to sign: 2m 14s.
Oct 15, 2025 - 11:37 AM
Statute of Limitations
Resolved
Oct 15, 2027
Financials
Est. Value$200,000
Demand$225,000
Settlement$185,000
Total Meds$34,200
Total Liens$38,400
Total Costs$2,800
Key Dates
IncidentOct 15, 2025
SOLOct 15, 2027
OpenedOct 15, 2025
SettledApr 2, 2026
Team
J. Martinezlead attorney
Sarah Chenparalegal
Tags
Settled Pre-Lit
Active Automations
12
All running
Triggers This Month
1,847
+22% vs last month
Time Saved
86h
This month
Error Rate
0.2%
Near perfect
Speed-to-Lead Auto-Response
New Lead Arrives AI Scores Lead If Score > 70 Send SMS + Assign Agent
Triggered 342 times this monthAvg response: 47 seconds
SOL Deadline Escalation
SOL Under 90 Days Alert Attorney If Under 30 Days Escalate to Managing Partner
Triggered 18 times this month0 missed deadlines ever
Rescue Alert - Low AI Score Follow-up
Call Score Under 5.0 Check for Keywords If Medical Treatment Mentioned Create Rescue Alert + Reassign
Triggered 28 times this month8 cases rescued ($1.2M value)
Medical Records Request
Case Moves to Investigation Generate HIPAA Release Send to Client for E-Sign Fax Request to Providers
Triggered 45 times this monthAvg turnaround: 2.3 days
Vendor Performance Alert
Vendor Fallout > 40% Calculate 30-Day ROI Alert Ops Manager + Recommend Reallocation
Triggered 3 times this monthSaved $15K in bad spend
+
Create New Automation
Build custom if/then rules for any workflow
Connected
📞
CallRail
Call tracking & recording sync
💰
QuickBooks
Billing & trust accounting
📧
Google Workspace
Email, calendar & drive sync
💬
Twilio
SMS & e-sign delivery
Available Integrations
Filevine
Migrate cases & contacts
📈
Google Ads
Ad spend & conversion data
📡
Meta Ads
Facebook & Instagram campaigns
🎓
LawPay
Payment processing & trust
📄
DocuSign
Document e-signatures
💻
Salesforce
CRM data migration
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